The Death of Supply Chain Management. The Death of Supply Chain Management. digital article. Allan Lyall · Pierre Mercier Format. PDF. The supply chain is the heart of a company's operations. To make the best decisions, managers need access to real-time data about their. Introduction to Supply Chain Management. Introduction to Supply Chain Management. case study. Gal Raz. Save; Share. Save; Share.
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Harvard Business Review on Managing Supply Chains. The Harvard Business Review articles in this collection are available as individual Fast, Global, and Entrepreneurial: Supply Chain Management, Hong Kong. Included with this full-text Harvard Business Review article: The Idea in . If you' re disengaged from supply chain management, you run the risk of sabotaging.
With a digital foundation in place, companies can capture, analyze, integrate, easily access, and interpret high quality, real-time data — data that fuels process automation, predictive analytics, artificial intelligence, and robotics, the technologies that will soon take over supply chain management.
Leading companies are already exploring the possibilities. Many have used robotics or artificial intelligence to digitize and automate labor-intensive, repetitive tasks and processes such as purchasing, invoicing, accounts payable, and parts of customer service.
Predictive analytics are helping companies improve demand forecasting, so they can reduce or better manage volatility, increase asset utilization, and provide customer convenience at optimized cost. Sensor data on machine use and maintenance are helping some manufacturers to better estimate when machines will break down, so downtime is minimized. Blockchains are beginning to revolutionize how parties collaborate in flexible supply networks.
Robots are improving productivity and margins in retail warehouses and fulfillment centers. Rio Tinto, the global mining-and-metals company, is exploring how digital technologies can automate mine-to-port operations. Using driverless trains, robotic operators, cameras, lasers, and tracking sensors, the company will be able to manage the whole supply chain remotely — while improving safety and reducing the need for workers in remote locations.
The screens provide real-time information and 3D graphics on every step of the supply chain, from order to delivery. Visual alerts warn of inventory shortfalls or process bottlenecks before they happen, so that teams on the front line can course correct quickly before potential problems become actual ones. Real-time data, unquestioned accuracy, relentless customer focus, process excellence, and analytical leadership underlie the control tower operations of these retail operations.
Industrial companies are also embracing the concept. The control tower flags potential supply issues as they arise, calculates the effects of the problem, and either automatically corrects the issue using pre-determined actions or flags it for the escalation team. Similarly, a steel company built a customized scenario-planning tool into its control tower platform that increases supply chain responsiveness and resilience. Journal of Marketing —, Interactions between operational research and environmental management.
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